What is a resort management system?
A complete resort management system helps resorts in performing and managing various operations. These include reservations, maintenance, staff shifts, amenities, and housekeeping. It also helps you to create seasonal packages, gain commission-free bookings, receive payments, and a lot more. Basically, a resort software transforms the way resorts conduct operations by increasing the productivity of staff members and the ability to provide quality service to guests.
How our resort management system uplifts your resort’s revenue?
You can sell one to many seasonal packages
Get your hands down on maintaining multiple seasonal packages and promotions to attract more guests with our resort management software.
Your reach expands globally
Since our resort channel manager is connected to more than 100 OTAs, GDS, vacation rental portals and metasearch engines, you can welcome more and more international guests and millennials at your doorstep.
Your group bookings are easily handled
Resorts like yours see a lot of groups coming in for a stay. With eZee’s resort system, managing these groups and their reservations will become effortless.
Your “Pay at Hotel” bookings are accurately managed
Well, our resort software lets you send an online payment link to your guests using which, they can make payment of any amount; thus simplifying your payment collection especially for “Pay at Hotel” bookings.
Your last minute no-shows and cancellations reduce
Often due to invalid credit card details, you may lose significant bookings and revenue. Our resort system will automatically verify the credit card details you get and save you from the last-minute no-shows and cancellations.
Vouchers and bills in guests’ preferred language and currency
The property management software for resorts has a multi-lingual and multi-currency feature that allows you to accept payments from guests in any currency and print vouchers in their preferred language.
You can acquire more direct bookings
Our advanced resort booking engine gets you unlimited direct bookings from your website. Moreover, it is also integrated with Facebook which gets you bookings from there as well.
Your data remains secure from unauthorized access
When your system is being used by many users, security threat always exists. Our resort property management software has authorizations for data access and privileges to keep your data secure.
Drive an extra mile for your guests
With our resort management software, your guests can easily request for pick-up and drop-off straightaway from the guest self-service portal. And you can manage all these requests without a hitch.
You can manage your resort on-the-go
The PMS mobile app of our resort management system helps you run your resort and perform operations from wherever you are.
You impart a whole new level of guest experience
The mobile self-service guest portal in our resort software improves guest experience by letting your guests build and manage their profiles, raise requests for your amenities, oversee their bill, and more.
You get complete control over your housekeeping
From poolside to parks, from activity areas to bedrooms: with our resort software, you can easily housekeep your entire resort and deliver the best in class guest experience.
Automate your guest engagement
None of your guests’ queries remain unresponded. Our resort reservation system comes with a chatbot that can respond to all your guests’ queries 24*7.
Promote your resort right from here
You can highlight and sell the amenities you’re providing at your resort to the guests through SMS or emails. Upsell and upraise your resort’s revenue.
All your resort’s expenses get sorted
When your resort is connected with various third parties, our resort software effectively manages all the payments and receivables setting you carefree.
Your review management becomes effortless
None of your reviews remain unresponded. With our resort reservation software, you get integrated review management software that lets you track, monitor and respond to all online reviews from one place.
Have you adopted a contactless solution for your resort?
Guest expectations and experiences have changed over the years. And, touch-free solutions are what they are looking forward to. With our contactless resort management system, meet all of their requirements smoothly.
Try for free now!Moreover, our resort software will:
Hike your profits everyday
Track your resort’s performance
Accelerate your operations
And you get the total solution for resort management ready at hand
Resort Management System
Online Booking Engine
Resort Channel Manager
Thousands of resorts worldwide have chosen us.
FAQs: We’ve answered some of your basic questions
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How can I start using this resort management solution?
You can get started with our resort software by taking its 14-day free trial from here.
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How to select the best resort management software?
You should select a resort management software that not only streamlines your daily operations but also helps you in getting direct bookings and increase revenue. Right from managing special promotions and packages, or handling group bookings, or upsell your extra amenities, billing, and payments, it should manage all the operations of your resort to the max. Above all, it should also help you deliver the best-in-class guest service.
Basically, a completely integrated resort software (like eZee’s), that has a resort booking software, channel manager, and even review management system is considered the best!
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What is a guest self-service portal?
Most of the millennial travelers or guests use their smartphones for each and every type of assistance. The guest self-service portal in our resort management software lets your guests perform self-check-in, build and manage their profiles, raise requests for your amenities, oversee their bill, and more right from their smartphones. Thus you can walk an extra mile with this guest self-service portal.
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How can eZee’s online resort management system get me direct bookings?
Our resort booking system can be integrated with your hotel website as well as your Facebook page. Therefore, your website visitors and followers from Facebook can book directly with your resort without any hassles. Besides, we’re also an authorized integration partner of Google. So you can enrol for your Google Hotel Ads campaign through us, using which you can get direct bookings through Google search results.
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Do I have to pay extra for the resort management app?
Absolutely NOT. With eZee’s resort software you can get the resort management app for FREE. You can manage your resort on the go without any expense with this app.
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How does the resort management system handle group bookings?
Generally, a resort receives plenty of group reservations and family bookings. Unlike other systems which need you to check-in each reservation in a group individually, eZee’s online resort reservation system checks-in a group altogether, along with executing other group operations like room allocation, check-in, posting extra charges, and more.
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Which types of reports does eZee’s resort management software provides?
eZee’s resort management software has a full-fledged report module that gives you detailed insights into each and every parameter of your resort. Right from daily sales to revenue reports, from housekeeping to reservations and bookings, you can get fully familiar with all the in and out of your resort through reports.