guest experience Archives - Page 2 of 3

Hotel Self-Service Kiosk: Why Is It a Must-Have?

November 16, 2022Last modified on November 16, 2022 by Vanshika Kaushik 7 min read

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Installing hotel self-service kiosks enhances your guest experience and streamlines various hotel operations. Check out this blog to explore how.

How WhatsApp Is Revolutionizing the Hospitality Industry

February 9, 2024Last modified on February 9, 2024 by Harshajit Sarmah 6 min read

Want to know how WhatsApp can help your hotel run more efficiently and effectively? Read on to find out!

Understand the Hotel Guest Journey to Enhance Experience

December 28, 2022Last modified on December 28, 2022 by Harshajit Sarmah 8 min read

The hotel guest journey is all about understanding their needs and wants so that hotels can provide guests with an unforgettable stay. Read this article to learn more about the different stages of guest journey.

Light Up Your Occupancy: Tips for Attracting Guests During Diwali

November 7, 2023Last modified on November 7, 2023 by Sulagna Goswami 7 min read

Diwali 2022 is around the corner, and it’s the perfect time for hotels to give their revenue a boost. Here are some tips on how hotels can attract more bookings during this festival.

How to Turn Your Hotel Millennial-Centric? [10 Effective Ways]

January 21, 2024Last modified on January 21, 2024 by Vanshika Kaushik 7 min read

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The hospitality sector is booming with millennials and yet, hoteliers struggle to attract them. Here’s how hotels need to twitch their strategies to become millennials-centric.

Guest Engagement vs. Guest Experience: This Is What You Must Know

August 19, 2022Last modified on August 19, 2022 by Harshajit Sarmah 4 min read

Guest engagement vs guest experience is debate. And here’s our take on this entire shebang. Read this article to learn more.

11 Ways To Develop an Employee-Centric Culture in Hotels

August 17, 2022Last modified on August 17, 2022 by Harshajit Sarmah 7 min read

Employees are a hotel’s most valuable asset. It is important to have an employee-centric culture in your hotel. Here are a few ways in which you can do this.