How to Handle Hotel guest complaints and Deal With Angry Guests

Learn how to handle hotel guest complaints effectively

You welcome N number of guests at your hotel. However, some might love your services while some may have a bad review. And, dealing with such guests can be a complex job. Here’s how you can handle guest complaints and enhance their overall stay experience.

8 Essential Requirements and Tips to Reopen Hotel

Essential Requirements to Reopen Hotel

COVID-19 has already done a lot of damage and it’s time we stop letting it run our lives and businesses. Here’s how you can reopen your hotel with the right measures listed in the article and welcome your guest once again.

5 Reasons Hotels Should Focus on Online Bookings

Why should hotels focus on online bookings?

Online bookings have grown tremendously over the past few years, thanks to the internet. But, there are still some hotels that rely upon offline booking sources. In this blog, we are discussing why you should shift your focus on online bookings instead of offline ones.

15 Essential Hotel KPIs to Track Your Performance

Any business, big or small needs to evaluate its performance periodically. And, the KPIs help you here to determine the overall success of your property. We have listed 15 of those hotel KPIs here to measure your hotel’s growth at various levels.

How Can Hotels Improve OTA Rankings? [11 Sureshot Ways]

Travelers these days compare various properties on travel sites before making a booking. Hence, it is very essential to rank your hotel on the first two pages of an OTA. In this post, we have covered the best ways to improve your hotel’s ranking on OTAs.

11 Proven Ways to Increase Low Season Hotel Occupancy

Ways to boost low season hotel occupancy

Seasonality is a major factor in the hotel industry. And, every year hoteliers observe a low influx of guests for a few months. With these powerful strategies you can attract more guests, boost sales, and enhance your hotel’s occupancy even during the low season.

Demystifying India’s Digital Personal Data Protection Bill for Hotel Industry

Digital Personal Data Protection Bill In India

The Union Cabinet recently came up with a solution to resolve the personal data security issues of the Indian citizens. Wherefore, we’ve decoded the bill for the Indian hospitality industry covering its importance and impact on the hoteliers.